Betdet Privacy Policy — Your Data, Our Responsibility

When you register on betdet, we collect your name, email address, mobile number, and date of birth. This basic information is required to verify your account and ensure secure login. In accordance with Bangladeshi law, national ID details may also be requested to confirm your age. We only collect information that is strictly necessary to provide our services.

Mobile banking numbers or bank account details are collected for payment processing purposes. This information is stored in encrypted format to ensure the security of financial transactions. Full card numbers and bank PINs are never stored on our servers. Payment information is processed directly through secure payment gateways.

While you use the platform, data such as your IP address, browser type, device information, and page visit logs are collected automatically. This technical data is used to monitor platform security and improve service quality. It plays a key role in detecting unusual activity and preventing fraud. We also analyze usage patterns to enhance your overall experience.

Betdet does not sell, rent, or trade your personal information to third parties. We believe your data belongs to you, and protecting it is our ethical responsibility. Limited information may be shared with trusted partners who assist us in delivering our services. These partners are contractually required to uphold our privacy standards.

Transaction details are shared with trusted payment gateway providers solely for the purpose of processing payments. This is carried out in strict accordance with security protocols. Payment providers operate under their own privacy policies. Unnecessary data is not retained once a transaction has been completed.

We may be required to disclose information to Bangladeshi government authorities due to legal obligations. We are legally bound to comply with valid court orders and requests from investigative bodies. In such cases, we disclose only the minimum information necessary. Wherever possible, we will make reasonable efforts to notify you of any such request.

Betdet protects your data using industry-leading security technology. All data transmitted between your browser and our servers is secured through SSL/TLS encryption. Stored data is further protected with AES-256 encryption. Our security specialists conduct regular vulnerability assessments of our systems.

Our servers are housed in high-security data centers with 24-hour monitoring. Protection is ensured through firewalls, intrusion detection systems, and regular security audits. Only authorized personnel have access to specific data, and their activity is logged. Regular data backups are taken to enable recovery under any circumstances.

In the event of a security breach, we will notify affected users within 72 hours. You will be given full details about the nature of the incident, its potential impact, and the steps we have taken. We strongly recommend using a strong password and enabling two-factor authentication to protect your account. Your own security awareness strengthens our protection measures even further.

We retain your basic personal information for as long as your account remains active. After account closure, certain data may be kept for a period of time to meet legal and regulatory requirements. In accordance with Bangladeshi financial regulations, transaction records are generally retained for up to five years. Security logs and activity records are typically kept for up to two years.

Any data that no longer serves a legitimate purpose is securely deleted within a defined retention period. The deletion process is carried out completely and irreversibly, ensuring the data cannot be recovered at a later date. We regularly review our data storage and remove information that has passed its retention period. We are committed to a minimum-necessary approach when it comes to storing personal data.

Betdet reserves the right to review and update this Privacy Policy from time to time. Updates may be necessary due to changes in law, technology, or business operations. We will notify registered users via email or an on-platform notice before any significant changes take effect. Continued use of the platform after such changes will be considered acceptance of the updated policy.

With every update, the "Last Updated" date at the top of the page will be revised so you always know when the policy was last changed. Previous versions of the policy are available upon request. Minor edits or language corrections may not warrant a separate notification. However, any changes affecting your rights or how your data is used will always be communicated in advance.

We recommend checking this page regularly to stay informed about our latest policies. Transparency and accountability are core values we uphold through every policy update. If you have any questions about a change, reach out to us and we will be happy to explain in detail. Your satisfaction and trust mean everything to us.